WELCOME TO OMEGA ALPHA UK

PROVIDING “EFFECTIVE SUPPLEMENTS THROUGH SCIENCE” SINCE 1992

WE ARE OMEGA ALPHA UK

Human Health Products

Pet Health Products

Equine Health Products

Our Mission:

“To help improve health by providing safe, effective and all-natural remedies of the highest purity and quality.”

Secure Payment

We accept only Mastercard or Visa credit cards for payment online. All credit card transactions are processed by Stripe. Omega Alpha UK does not have access to your credit card numbers. Omega Alpha UK uses SSL Security encryption which establishes an encrypted link between the web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral.

Customer Support

Customer Support is available online from Monday – Friday, 9:00 – 17:00. Please contact us online .

Shipping

Omega Alpha will ship with a delivery time of 2-14 days or more depending on the destination. Shipping is by local Postal Service or our designated courier service. We have no control on specific delivery times to the destination. Most orders in stock are shipped between 1 and 2 business days. If an item is not in stock, we will notify you and provide a reasonable expectation level as to when these items will be received. A customer may request their own carrier, or shipment via air express, but will pay all shipping charges regardless of the amount or dollar value of the order.

Return Policy

Customer satisfaction is one of our goals. We are committed to providing you with quality products and outstanding customer service. Should our merchandise or service ever fail to meet your expectations, please call our Customer Service department. We accept unopened, resalable merchandise that is in its original condition provided it was purchased in the last 30 days. Any claims for shortage or damage must be made promptly within 5 days of receipt of goods. All returns require a Return Authorization from Customer Service. Returns and refunds are at the discretion of the Sales and Accounting Departments. No cash refund will be issued but Omega Alpha will exchange any returned item(s) for products of a comparable value, or issue a credit memo. Expired products cannot be returned for refund.

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How To Purchase Omega Alpha Products?

Health Food Retailers and Drop-Ship Clients (UK & EU). Register online for a website access account to purchase products.

Shipping is free within the UK for Retailers’ orders. Creating an online account without placing an order does not mean your account is in our order database.

Drop-ship orders will be charged a nominal shipping fee. Drop-ship orders must be placed online through your drop-ship account.

Other Retailers:  Contact us directly.

Consumers: Refer to our Where to Buy section for Retail Stores that carry our products.

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Assurance of Quality

Omega Alpha UK Assurance of Quality

 

  • Good Manufacturing Practices (GMP) site- licensed facilities.
  • Products researched, formulated, tested and manufactured in North America.
  • Highest quality natural ingredients, from trusted suppliers sourced around the world.
  • Raw materials are subject to laboratory tests to ensure their purity, potency, and stability.
  • Free from Genetically Modified Organisms (GMO).
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